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Retail Quick Find Portal

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Who to Contact	Personal Banker	Teller	Opening / Closing Accounts	Misc. Resources	Stop Payments
Retail Management & Office Information	New Account Conversation Resources	ID Verification - Transactions	Client Identification Program (CIP)	Performance Standards Policy	Stop Payment Quick Ref. Guide
CPP Who to Call	Closing Accounts	Teller Quick Reference Guide	Building a Personal CIF	Instant Issue Card Office Locations	Money Order Stop Payment
Teller - Who to Contact	Domestic Wires	Account Type Reference Guide	Personal Consumer Accounts	SATM/ITM Locations	Cashier's Check Stop Payment
Multi-lingual Associate List	Foreign Wires	Deposit Transactions	Building a Non-personal CIF	Troubleshooting SATM/ITM
CCHL Mortgage Referrals	Verafin-CDD	Check Cashing Transactions	Business Account Types & Account Opening	Client Complaints
Loan Servicing Contact List	Verafin Beneficial Ownership Requirement Chart	Withdrawal Transactions	Fiduciary Account Types & Account Opening	Fiduciary Access to Debit Card & BOL Reference Guide
Deposit Services Department & Contact List	Centrix Dispute	Office Capture	Renting a New Safe Deposit Box	Other Services & Fees
Presidents, Lenders & AA's	ChexSystems	Transaction Codes for Counter Tickets	Closing Accounts	Request for Exception to Policy Form
Application Services Application List	IRA Distributions	Issuing Money Orders	Closing Safe Deposit Box - In Person	Cut-Off Times & Limits
Who To Contact: Private Banking	Debit Card Order	Placing a Hold	Closing Safe Deposit Box - Client NOT Present	Security Equipment Testing Procedures
	Automatic Funds Transfer	Cash Over/Short Acronyms		CCB Routing Info. Incoming Wires
	Referral Rewards - ReferLive	Out of Balance - Over/Short		Combining CIFs
	Bank@Work	Official Bank Checks (On-us conversion check to MO)		General Ledger (GL) Inquiry in Xperience
	CPP Resources	Vault Timer Cheat Sheet		Assessing or Refunding Fees