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Handling Phone Calls from Rate Watch

Requesting Rates on Deposit and Loan Products

Calls from the 3rd-party company Rate Watch, requesting our rates on deposit and loan products, are time-consuming and cause delays for our clients.

When you receive a phone call from Rate Watch, do the following:

  1. Direct them to email Stehlik.Michael@ccbg.com. Do not give out this phone number or connect them to that line
  2. Rate Watch receives an emailed response with the requested rates.  

   

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