og all voided money orders in the online register in Xperience.
To void a CCB money order, do the following:
- Verify the identity of the client by using one of the following:
- Obtain the money order to be voided from the client.
- In Xperience > Teller > CCB Supervisor Menu > Online Register.
- Click Search.
- Complete as much information as possible
- In the Check Type field enter M1 Money Order.
- Click OK.
- Click the money order to void from the list shown on the screen.
- Ensure you choose the correct money order listed.
- Click Void.
- To ensure you are voiding the correct money order, review the Online Check Register Item.
- Click OK.
- Destroy the voided money order check.