MUST Answer Lines
| Department | Internal Extensions |
| TR&FP | 11792 |
| Loan Servicing | 397180 |
Opt-In for REDiVerify Text Alert Messages
Text CCBG to 47334
Credit/Debit Card Information
| Consumer Card | Business Card | Bank Card/ELAN |
|---|---|---|
| 833.224.5780 | 833.224.5779 |
Personal account inquiries Business account inquiries For associate use only |
Internal Phone Numbers
Internal Numbers
| Bank Direct | Capital City Home Loans | Treasury Management |
|---|---|---|
| 888.671.0400 | 855.232.8519 | 866.317.6582 |
| 850.402.7500 | 678.985.6877 | 850.402.7126 |
| Fax 850.402.7449 | Fax 866.913.0690 |
CCB Mortgage (force placed) Insurance
Proctor Insurance: 888.801.6326
Credit Bureaus
Credit Bureaus
| Equifax | Experian | Transunion |
|---|---|---|
| 800.525.6285 | 888.397.3742 | 800.916.8800 |
Bank Addresses
| Mailing Address | Physical Mailing Address |
|---|---|
| PO Box 900 Tallahassee, FL 32302 |
3800 Esplanade Way Suite 300 Tallahassee, FL 32311 |
CCG Tax ID and Routing Number
| Number Type | Number |
|---|---|
| CCBG Tax ID | 59-3277398 |
| ABA or Routing | 063-10-0688 |
Harland & Chex Systems Numbers
Vendor Numbers
| Harland - Our Client Number - 78108 | Chex Systems |
|---|---|
| 1.800.916.1973 | 1.800.428.9623 |
| Fax 1.727.572.4675 | Fax 1.602.659.2197 |
Credit Verification / VODs
Have client send over their signed verification of deposit form to verification@ccbg.com.
American Stock Transfer & Trust Company Contact Info
| Reasons | Name | Phone Number | Address |
|---|---|---|---|
| Change name, change address, stock ownership, to report lost certificates, consolidate | American Stock Transfer & Trust Company | 212.936.5100 800.937.5449 |
59 Maiden Lane, New York, New York 10007 |
International Wire Information
| FNBB Routing | FNBB SWIFT Code |
|---|---|
| 065403370 | FRNAUS44 |
Bill Pay Information
| Support Phone Number | Institution ID | Bill Pay Limits | Check Payment Limits | ||
|---|---|---|---|---|---|
| Per Trans | Per Day | Consumer | Business | ||
| 866.645.0855 | 80179 | $1700 | $3400 | $99,999.99 | $250,000.00 |
Mobile Deposit Information
| Cutoff Time | Item Limits | Amount Limits | ||
|---|---|---|---|---|
| Daily | Monthly | Daily | Monthly | |
| 8 p.m. ET | 25 | 150 | $10,000 | $50,000 |