Handling Phone Calls from Rate Watch

Requesting Rates on Deposit and Loan Products

Calls from the 3rd-party company Rate Watch, requesting our rates on deposit and loan products, are time-consuming and cause delays for our clients.

When you receive a phone call from Rate Watch, do the following:

  1. Direct them to email Stehlik.Michael@ccbg.com. Do not give out this phone number or connect them to that line
  2. Rate Watch receives an emailed response with the requested rates.  

   

Was this article helpful?

Can't find what you're looking for?

Our award-winning customer care team is here for you.

Contact Support