Visa Purchase Alerts help clients know where their money is going . By enrolling in purchase alerts clients can take an active roll in monitoring their spending and account balances. Clients are able to choose the alerts they would like to receive, which helps to keep their accounts secure and catch fraudulent activity early.
If the client decides to enroll in Visa Purchase Alerts, direct them to https://usa.visa.com/pay-with-visa/featured-technologies/purchase-alerts.html to sign up.
How the Client Enrolls
Follow these 3 steps to sign up for purchase alerts:
- Check card eligibility by entering the first 9 digits of the card.
- Register.
- Select triggers.
- Purchases made over the internet or phone
- When a credit is being processed on the card
- When a purchase is declined
- Reaching a purchase amount threshold
- International purchases
To enroll make sure the client has the following ready:
- The card number they wish to enroll
- A username (Client creates)
- A password (Client creates)
- The client will receive a code in their email. Enter the code in to the Visa registration website.
- Name
- Address
- Cell phone number - A confirmation will be sent to this number, and will be where the client receives their alerts.
**Note: If they use their pin number for a transaction (meaning they are probably in person) a text will NOT be sent for that purchase.
DeleteFAQs
Which Visa card products are eligible for Visa Purchase Alerts?
Most U.S. credit, debit, and reloadable prepaid Visa cards are eligible for Visa Purchase Alerts.
However, not all cards are eligible because some Visa issuers offer their own transaction alerts service.
Is there a fee for using Visa Purchase Alerts?
Visa is offering Visa Purchase Alerts to consumers for free.
However, some cell phone carriers may charge fees to send or receive a text message. Message and data rates may apply. The client will need to check their mobile plan or contact their mobile carrier for further information.
DeleteWhy did I not receive a Visa Purchase Alert when I expected one?
Cardholders will receive Visa Purchase Alerts only when a transaction meets the triggers settings.
If a transaction meets the trigger settings, but a Visa Purchase Alert is not received, it is possible that the particular transaction was not processed by Visa’s payment network, VisaNet. If it’s processed by another payment network, Visa will not be able to send Visa Purchase Alerts to cardholders.
Only one Visa Purchase Alert will be generated and sent to you for each transaction, regardless of whether the transaction qualified for multiple alerts. International purchases for amounts less than $1 will not trigger an alert. Purchases made on the internet or over the phone for amounts less than $1 will not trigger an alert.
International purchases for amounts greater than or equal to $1 will trigger an alert. Purchases made on the internet or over the phone for amounts greater than or equal to $1 will trigger an alert.
DeleteWhy can’t I add more than one e-mail or mobile number?
For security purposes Visa Purchase Alerts currently allows only 1 unique e-mail or mobile number.
DeleteHow do I associate an e-mail to my Visa Purchase Alerts account?
Visa Purchase Alerts will send a one-time-passcode to your e-mail address. Please enter that one-time-passcode into the Visa Purchase Alerts website when prompted and your e-mail will be associated to your Visa Purchase Alerts account.
DeleteHow do I associate a phone number to my Visa Purchase Alerts account?
Visa Purchase Alerts will send a one-time-passcode to your mobile phone via a SMS text message. Please enter that one-time-passcode into the Visa Purchase Alerts website when prompted and your phone will be associated to your Visa Purchase Alerts account.
DeleteWhy can’t I delete my e-mail?
For authentication and security purposes, Visa Purchase Alerts requires that each user account be associated with one unique e-mail address.
DeleteWhy does Visa Purchase Alerts require a billing address when I add my Visa card?
When adding a Visa card to Visa Purchase Alerts, it is a requirement to enter the billing address assigned to each card for authentication purposes. This will allow Visa Purchase Alerts to determine if each Visa card is valid and assist in authenticating the cardholder.
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