Closed Account Errors Report

This monthly report lists the errors that occurred at account closing. Associates are emailed daily if errors from the previous day need to be corrected. Details are included for region, office, date, associate, account number, amount, the exception reason, and the actions needed to correct the error.  

To access the report:  File Folder > Operations J: Drive > Teller Experience Supervisor > Support U Reporting > Closed Account Errors > Choose Year >  Choose Month

Tip: This report details the months errors for performance management and coaching. 

Was this article helpful?

Can't find what you're looking for?

Our award-winning customer care team is here for you.

Contact Support