Permissions for email groups are managed by the Network Operations team and are directly linked to your SJFC. When a new associate joins your team he/she automatically receives access to the following:

• Department email groups
• Any email group designated by the SJFC 
• J:\ drive folders, where appropriate

If you need an associate added to an existing email group, do the following:

1. Send an email to _Helpdesk, with these details:
   • Name of associate and email address
   • Email group to update
2. You receive an email response from the Helpdesk with the ticket number.
3. Network Operations notifies you by email when the update is completed.
4. If you have questions, contact the HelpDesk at 7400.