Teller opening and closing procedures are designed to provide the highest degree of safety for associates. Failure to follow...
Requirements While operating a teller drawer, associates are required to take the following measures to ensure the security of...
Overview A record of keys and combinations issued to an office associate is required to be maintained by...
Building Access Cards Building Access Cards are issued by Corporate Security and are assigned to an associate. Card assignments are...
When an office experiences a loss of electricity, the office must close until the electricity is restored. The Lead...
Associates should avoid the attitude that "a bank robbery is not going to happen here." Even though bank robberies...
Capital City Bank retail office emergency evacuation routes must be posted in each office in a visible location accessible...
The e ntrance log is used for entry into the main vault, separate Safe Deposit Box (SDB) area, or...
The Lead Teller (LT) and authorized associates are issued a key and/or combination to the main vault door and...
Testing requirements All security equipment in an office is required to be tested in each calendar month. The Lead...
Overview All security equipment in an office is required to be tested in each calendar month. The Lead Teller...