Lead Teller Monthly Check List 01.2024.xlsx
| Monthly Lead Teller Check List | ||
| MONTHLY WORK PACKET | SCAN TO ICS MONTHLY | |
| Teller Work |
Vault Entrance Logs Scanned to ICS by the 5th of the following month |
|
| Teller Tapes | Main Vault Log | |
| TCR Tapes | Teller Cabinet Vault Log | |
| Vault Sheets | Safe Deposit Box Vault Log | |
| Drop+Go Business & Consumer Logs | Dual Control Key Box log | |
| Cash Advance | SDB Key Drop Box Log | |
| * Work should be reviewed daily/weekly so it is ready for review/pickup after month end* * Monthly Work should be packaged in envelope or folder for the retention period* |
* Scan logs separate in PDF format (MM/YYYY Report Name) *All vault logs should be retained separate from teller work when office has Safe Deposit Boxes* *All logs should be monthly with the exception of the SDB Drop Box and it should be annual* |
|
| Instant Issue |
Teller Performance Standards Print/sign by the 10th business day of the month or sooner if no recoveries are excepted Scan to ICS by the 15th of the month or sooner * Associate absent see notes below * |
|
| Monthly Balancing Reports | Office TPS Signed & dated by CXM or LT |
|
| Monthly Destruction Log & Vault Inventory Annual Logs are preferred |
All Team members signed & dated | |
| Retain in Instant Issue notebook for review |
* Family Medical Leave Act or Other extended leave, pull monthly- note reason LT/CXM sign date and scan. Upon associate return pull a Year To Date, review, sign and scan |
|
| Teller Experience Supervisor Accountability Chart |
Security | |
| Chart is required to be completed by all new LT for at least the first 90 days in the position saved on the J: Drive and a copy placed in the green audit notebook |
Securitas Zones Not Tested Report Download in excel, complete notes and save as file type xlsx |
|
| Security testing recommend to be completed by the 15th of each month. Allows time for landports and to clear exceptions from reporting to the board |
||
| Scan/Email to ICS Quarterly |
Audits Scan to _Internal Control |
|
| All Clear Notification Quarterly & place in green notebook |
Termination Audit/Transfer Audit | |
| Email to office associates, district travelers and ICS | Large Outage Audit $2,000 or greater also requires email notification to _Large Outage Notification *On the Same Day as Outage* |
|
| Other Audits | ||