These monthly reports detail debit cards ordered and returned for various reasons. These could include errors in loading client information or failure to update client information.
To access the reports: File Folder > Operations J: Drive > Teller Experience Supervisor > Support U Reporting > Returned Debit Cards > Choose Year > Choose month > Choose report
Returned Cards Detail
This report displays the return date and last 4 digits of cards returned by each Region, Office, and ordering Associate.
Total Returned Cards
This reports lists the total number of cards returned for the month in each Region, Office and by Associate.