Transaction Operating System The transaction operating system is an Automated Teller System where tellers access their cash drawer, process...
Teller cash limits are based on the Capital City Bank (CCB) system security level an associate is assigned. In...
Overview Requesting, examining, and recording client and non-client identification (ID) is an important part of processing transactions. Obtaining proper...
Overview Check fraud costs the bank and clients millions of dollars each year. In an effort to combat crime...
Deposit accounts are considered active when the client has been actively using the account for deposits and withdrawals. Other...
Overview Endorse means to sign the back of a check in order to negotiate the check. By endorsing a...
Client Transactions Clients may provide a prefilled deposit ticket. If the client does not provide a prefilled deposit ticket,...
Click on the accordions below for details about check transaction types and guidelines. From Me-To Me A check written...
For additional details, see content in the Teller Item Capture category. Overview The teller is responsible for preparing...
Mobile banking is available to clients with a checking or savings account opened at least 45 days or 6...
Remote assist is a feature that allows an override request to be sent to an associate that has override...
Also see Transaction Processing Demos . Overview Deposits may be made by the account owner, in person or...
Click on the tabs below to learn about savings and checking withdrawal transactions. Withdrawals (Checking, Savings & Money...
Also see Transaction Processing Demos . Overview Checks drawn on Capital City Bank (CCB) made payable to consumer clients/non-clients...
A HELOC account is a loan that is a line of credit secured by the borrower's home. Clients have...
Loan Payments Capital City Bank (CCB) makes loans to individuals and businesses. Loan types differ depending on the financial...
Change Order - Speed Key N Speed Key N The change order transaction is required to be used when...
Capital City Bank (CCB) offers cash advance service to CCB clients ONLY (DDA, Savings, CD or Loan) and must...
Capital City Bank (CCB) clients may request for funds to be transferred from one CCB account to another. If...
Bounce protection, sweeps, positive pay, and CCB issued checks are all CCB account services available to clients. See the...
Teller procedures for issuing money orders and cashiers checks. Overview Capital City Bank (CCB) Cashier's Check and Money Orders...
Overview In order to meet Capital City Bank (CCB) BSA/Compliance reporting requirements, associates are required to obtain benefactor/transactor personal...
Use the charts contained in each tab to complete counter ticket items with the appropriate transaction code and information. ...
Overview A Letter of Indemnification is to be used when an account holder with Capital City Bank (CCB) requests...