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Navigating StarU Online

Introduction

StarU Online is where you explore new courses, take compliance courses, and register for instructor-led training. It's also where you enter your professional development hours.

 

This article shows you how to find your way around StarU Online.

The Welcome page is the first page you see when you log in and it provides links to many of the places you'll be using.

The Learner Home page provides a central hub for all your learning in StarU Online. From here, you can complete your compliance courses, explore new courses, sign up for ILTs, and track what you've done.

The menu is available from every page and it gives you another way to get to places you need.

Here's how they all work.

 
 

Welcome Page

The Welcome page is the first page you see when you log in to StarU Online. It provides links to many of the places you'll be using. It has 3 different areas.

 

Top Row (Star, Magnifying Glass, Hamburger Ellipses)

Use these to navigate or find information.

  • Click the star (top left) to view the Welcome page. If you get lost, click the star.  
  • Click the magnifying glass to search for courses, instructor-led trainings (ILTs), or people.
  • Click the hamburger ellipses (top right) to open the menu. The menu links take you to other pages.
 
 

Big Blue Buttons

The big blue buttons are shortcuts to frequently used pages.

  • Click Learner Home to view the Learner Home page. The Learner Home page allows you to explore, take, and track all of your training.
  • Click My Transcripts to see a list of your courses that you've taken or need to take.
  • Click Submit External Training to receive professional development hours for training taken outside of StarU Online.
  • Click Calendar to show the training calendar and upcoming instructor-led training (live or virtual). See the Calendar tab for more information. 
  • Click HelpU to open HelpU. HelpU has procedures for your position and our products.
 
 

Welcome Text and Links

The links (right) are:

  • Your Upcoming Sessions (instructor-led training) 
  • Your Transcript (all training you're registered for) 

Click a session for more details. For your transcript, click an item's action to start or resume.

 
 

 

 
 

Learner Home Page

The Learner Home page provides a central hub for all your learning in StarU Online. From here, you can complete your compliance courses, explore new courses, sign up for ILTs, and track what you've done.

Here is how to reach the Learner Home page:

  • From the Welcome page (click Learner Home)
  • From the menu (click Menu > Learning > Learner Home)

The Learner Home page is split into seven main areas.

Statistics (Green)

This area lists your completions, hours, and badges

Completions are the number of courses, instructor-led trainings (ILTs), and videos you have finished.
Hours are your professional development hours.
Badges are the badges you have earned or been given.

 
 

Subjects (Orange)

This area lists the subjects you follow. These are areas of interest. You can take training from any subject no matter what you select.

 
 

Playlists (Blue)

This area lists your playlist statistics -- the number of playlists you have created, the number of playlists you follow, and the number of people who follow your playlists.

 
 

Transcript (Purple)

This area lists the number of courses you have past due, due soon, and those due without a due date.

 
 

Assigned Training (White)

This area lists all the courses that you have been assigned. This includes compliance courses and any learning that your manager or the Bank has assigned to you.

 
 

Search (Red)

To find out more about an online course, an instructor-led training, or any learning material, search for it by entering one or more words here.

 
 

Continue Learning Carousels (Yellow)

This section contains 5 separate carousels of courses:

  • Continue Learning - Lists courses you have registered for or started but not finished 
  • Top Picks for <name> - Lists courses similar to the ones you have finished
  • Trending for Your Position - Lists courses relevant to your job  
  • Inspired by Your Subjects - Courses that share 1 of your chosen subjects
  • Most Popular - The most-requested courses over the past 2 months
 
 

 

 
 

Menu and Other Pages

The menu has three sections - the profile area (top), the links (middle), and the bottom.

 

  • Click Welcome to display the first page - the Welcome page.
  • Click Universal Profile to display the profile that everyone can see.
  • Click Learner Home to display the Learner Home page.
  • Click View Your Transcript to display your transcript.
  • Click Add External Training  to add external training to your transcript.
  • Click Events Calendar to display the events calendar. This shows live and virtual instructor-led training classes.
  • Click My Account to set options for your user account.
  • Click Help to display help for administrators. To learn how StarU Online works, search HelpU.
  • Click Log Out to log out of StarU Online.
 
 

Events Calendar

Want to know when the next Teller School starts? Looking for upcoming Start Strong: New Associate Orientation dates? Browsing for in person Professional Development opportunities? All this and more can be found on the StarU Online Events Calendar

 

The calendar can be accessed using either the Big Blue Buttons, or through the menu. 

 

  1. To see a preview description of a class, hover your cursor over the session title. 
    • An informational pop up displays the following information:
      • Class title
      • Session date & time
      • Location
      • Instructors
      • Session Contact
  2. To Register for the session, click on the session title to be taken to the class's registration page.
  3. Click Request.
 
 

 

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