It is imperative that you remain diligent in your client identification efforts, especially when you see one of the...
Consumer Debit Cards A consumer debit card can be linked to a maximum of one checking and one savings...
Note: You can re-pin both instant issue and central issue debit cards using Entrust. Clients must be present in...
Overview REDiVerify monitors client debit card activity for potential fraud. The client-facing purchase verification process notifies clients in real...
Overview REDiVerify monitors client debit card activity for potential fraud. The client-facing purchase verification process notifies clients in real...
Overview Pin Fail Count Exceeded Transactions block if an invalid PIN is consecutively entered 5 times. Use either Passport...
Overview Transactions block if a client enters in the incorrect CVV code on an online transaction. Use VISA DPS...
Overview Invalid Address and/or ZIP code Merchants may reverse a transaction if the billing address and zip code given...
Overview Transactions will block if a client swipes their debit card instead of inserting the chip at a terminal...
You can waive the card reorder fee for only 5 reasons. These are: Bank error Fraud Officer approval Chip...
Clients can reorder cards using their existing card number if their card has been destroyed or damaged. They can...
Fees The expediting fee is $35. Replacement or reordered cards cost $10. Waive this fee in the case of...
Debit Card Reissue Schedule Cards expire 3 years from their issuance date. Expiring debit cards are automatically reissued at...
Overview Opt-In/Opt-out Overview Regulation E (Reg. E) requires consumer clients to opt-in to the provision that allows their one-time...
Offices without an associate with card maintenance capability can request card maintenance by doing the following: Send an e-mail...