Guardianship accounts can be opened for established CCB clients (the ward ONLY must be an established CCB client) after review by Call Me Direct.
- Obtain the required documents.
- Scan and email all guardianship documents to _Call Me Direct to review.
- Call Me Direct reviews the documents and takes one of the following actions:
- Approves the account opening or change
- If the documents are approved, CMD completes a Document Review Coversheet and emails the associate opening/revising the account.
- The Document Review Coversheet from CMD MUST be imaged with account documents.
- Denies the account opening or change
- Approves the account opening or change
For Opening New Guardianship Accounts, click here.
Definition
When an individual is declared legally disabled or incompetent, the court appoints a guardian / conservator to act on his/her behalf. The guardian/conservator is required to act in the best interest of the ward (legally disabled/incompetent person) and file reports with the court.
Guardianship/conservatorship accounts are ONLY accepted for established CCB clients (the ward ONLY must be an established CCB client).
Required Documentation to Open Account
Obtain the original or certified copies of the Letters of Guardianship.
Tax Identification Number (TIN)
Use the ward’s social security number (SSN) for IRS reporting.
Account Titling
To title the account, do the following:
- Title the account in the ward's name and list the guardian's name. {Client's name} auto-populates in the Customer Name field.
- In the Additional Name 1 field enter the name of the authorized signer (for example: By {name of the authorized signer} Guardian).
- Check to see that the SSN on the account belongs to the ward. If it does not, do not open the account.
Ownership Requirements
- The guardian is the only signer on the signature card
- A signature card with the guardian's signature above his/her name in the Signatures section
- The guardian's verification of the information under the Backup Withholding Certifications section, certifying the SSN of the ward
Signature Card Example
Relationship Codes
Guardianship
P - Primary (Ward)
G - Guardian (Guardian)