Clients can add funds to their Certificates of Deposit (CD) during the renewal period. To handle this request do the following:

1. Verify that the client is an authorized signer and owner on the account by doing one of the following:
   • Identification: CSC Phone Procedures
   • Clients in person
2. Add funds as listed below:

   • Check or Cash

     1. Complete a CD Deposit - Regular and Individual Retirement Account(IRA) ticket for the amount of the certificate with the following information:
        • Date
        • Client name
        • Check box for specific transaction type
        • Tran. code for specific transaction type
        • CD account number in boxes above the MICR line
        • Additional funds amount being added to the CD
     2. Take the CD Deposit – Regular and IRA ticket to the teller line with the cash or check for the additional funds.
     3. Following applicable transaction processing procedures, the teller MUST complete the transaction and validate the receipt.
     4. The teller MUST  provide the receipt to the client.

     Delete

   • Transfer from Checking or Savings Account

     1.  Complete a CD Deposit – Regular and IRA ticket for the amount of the certificate with the following information:

        • Date
        • Client name
        • Check box for specific transaction type
        • Transaction code for specific transaction type
        • CD account number in boxes above the MICR line
        • Amount of the additional funds begin added to the CD
     2. Complete a Checking/Money Market Account (MMA) Withdrawal or Savings Withdrawal ticket for the amount of the additional funds being added to the CD.
     3. The client MUST sign the withdrawal ticket.
     4. If the client is not present, then do the following:
        • Complete a Checking/MMA debit memo ticket for the amount of the deposit.
        • Have two associates sign the debit memo (first initial/full last name and extension).
     5. Take the CD Deposit – Regular and IRA ticket with the withdrawal ticket or debit memo to the teller line for processing.
     6. The teller MUST complete the transaction, validate, and provide a receipt to the client following applicable transaction processing procedures. Note: If the teller line is unable to process this transaction, place it with the Work for processing in Office Capture.

     Delete
3. If changing the CD term and/or rate, follow these procedures.