Stop payments can be edited after being uploaded to the client's account. Stop payment edits occur at the request of a client (for example: client provided wrong check number or dollar amount) or due to associate error.
To edit a stop payment do the following:
- In Xperience click SilverLake > Demand Deposit Menu > Stop/Hold File Maintenance.
- On the Stop/Hold File Maintenance page, enter information in the following fields:
- Account Number
- Account Type - enter D-Checking / S-Savings
- Maintenance Type - From the drop-down menu choose C - Change
- Type of Code - From the drop-down menu choose SP - Stop Payment
- Click OK twice.
- On the Stop/Hold Maintenance page, select the stop payment to edit.
- Click Change.
- On the Stop/Hold File Maintenance Information page the stop payment information displays.
- Update accordingly and then click OK.
- Click Exit.
- View the updated stop payment from the client's account in Xperience to ensure accuracy.