Did you know you can add additional account(s) to a debit card?
Note: A business debit card can only be linked to one primary business checking account. It cannot be linked to a business savings account. If the business has multiple checking accounts, a new card must be ordered with each checking account. Each signer on the business account can have only one card per account.
Office Procedures
To add additional accounts to a debit card, do the following:
- Submit a Synapsys Service Event under Dep Services > Card Maintenance.
- Send an e-mail to _Transactional Risk & Fraud Protection including the following information:
- Client name
- Card number
- Account number to be associated
CSC Procedures
Choose one of the following in Xperience:
From SilverLake > Passport ATM Menu
- In Xperience click SilverLake > Passport ATM Menu > Work with ATM Cardholders.
- Enter the card number.
- Click OK.
- Click Change.
- Click the drop-down menu to choose Associated Accounts.
- Enter the account numbers needed.
- Click OK.
- Once you click OK, then exit all the way out from the card before it updates.
From Customer & Account Inquiry
- Enter the client name, account number, CIF or Tax ID.
- Click on Misc. Accounts and choose ATM/Debit Card.
- Click Related Functions > Card Maintenance.
- Click OK.
- Click Change.
- Click Associated Accounts.
- Add the Savings Account Number to give the client access to savings through SATM/ITM debit card services.
- Changes are effective the following business day.