To ensure timely handling of issues involving Capital City Home Loans (CCHL), clients with mortgage inquiries and/or complaints can contact CCHL directly at:

• Phone:        678.442.3413
• Email:          consumerinquiry@cchl.com
• Address:     CCHL Headquarters

                                    50 Chastain Center Boulevard
                                    Kennesaw, GA 30144

Mortgage inquiry referrals will be sent directly to Capital City Home Loans (CCHL). See CCHL Referrals for more information. 

A message has been added to the Synapsys Service Event screen to indicate clients with CCHL concerns will be referred to CCHL directly.