voided cashier's checks must be logged in the online registration in Xperience.
To void a CCB cashier's check, do the following:
- Determine the identity of the client in person.
- Obtain the cashier's check to be voided by the client.
- In Xperience > Teller > CCB Supervisor Menu > Online Register.
- Click Search.
- Complete as much information as possible.
- In the Check Type field enter C1 Cashier's Check.
- In the Check Type field enter C1 Cashier's Check.
- Click OK.
- Click the check to void from the list shown on the screen.
- Ensure you choose the correct cashier's check listed.
- Click Void.
- To ensure you are voiding the correct cashier's check, review the Online Check Register item.
- Click OK.
- Destroy the voided cashier's check.