Voiding Cashier's Checks

 voided cashier's checks must be logged in the online registration in Xperience.

To void a CCB cashier's check, do the following:

  1. Determine the identity of the client in person.
  2. Obtain the cashier's check to be voided by the client.
  3. In Xperience > Teller > CCB Supervisor Menu > Online Register.
  4. Click Search
     
  5. Complete as much information as possible.
    1. In the Check Type field enter C1 Cashier's Check
  6. Click OK.
  7. Click the check to void from the list shown on the screen. 
    • Ensure you choose the correct cashier's check listed. 
  8. Click Void.
  9. To ensure you are voiding the correct cashier's check, review the Online Check Register item. 
  10. Click OK
  11. Destroy the voided cashier's check.

 

 

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