Retaining Account Opening Records and Verification Methods and Records

Identifying Records

Maintain the following records obtained at account opening in electronic form in Capital City Bank’s core processing system for five years after account closing:  

  • Name
  • Physical address
  • TIN information
  • Date of birth (for individuals)
  • Any additional methods of identification  
  • Identifying information resulting from the resolution of discrepancies in the original information obtained

Verification Methods and Records

Maintain the following information in electronic form in Capital City Bank’s core processing system and document retention system for five years after the information is obtained

  • Description of any documents used to verify identity (For example: passport or driver’s license) including issuer, number, and issue date/expiration date as applicable
  • Description of any non‐documentary verification methods
  • Resolution of any discrepancy in identifying information 
  • Any other information required by CIP

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