Image Exception Report

The Image Exception Clearings (IEC) Report is a daily report that details errors in the teller work from the previous day. The spreadsheet includes the following categories:  

  • Date of Work: The date the item was originally scanned in the office. Use this date to locate the item in your storage of scanned items for that date.
  • Sequence Number: The Fidelity Information Systems (FIS) sequence number of the Image Item Exception ticket inserted by FIS to balance the transaction.
  • Amount: The amount of the entry needed to clear the IEC General Ledger (GL) #310 110316 1105 000.
  • Office: The office scanner location number where the item was originally scanned.  All offices are listed on the spreadsheet, please locate and clear items for your office.
  • Capture Sequence #: The office sequence number of the exact item you need to pull OR the offset item to the exception ticket inserted by FIS to balance the transaction.  A capture sequence number is located on the back of each scanned item.
  • Exception Reason: A brief explanation of the cause of the item exception. For example: piggyback, missing item, missing deposit ticket, or duplicate.
  • GL Entry to Clear IEC: Indicates the type of GL ticket (debit or credit) to run with the exception item. Debit = GL debit ticket with the credit item (for example: deposit ticket); Credit = GL credit ticket with the debit item (for example: check).  
  • Action Needed: Complete instructions of how to run the clearing entry.

Once you have determined that an image exception belongs to your office, pull the item from your scanned worked, review the error and process the correction according to the Action Needed column of the report.   

Contact Item Capture Liaison Tori Willoughby with questions.   

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