The Revenue Retention Report is a monthly report that compiles data on various revenue streams within the retail office.
View report from File Explorer > Operations J: Drive > Teller Experience Supervisor > Reporting > Operations > Revenue Retention
% NSF/OD Decision Waived
This section of the report displays the percentage of fees waived when decisioning overdrafts each day. The goal for this category is to waive less than 1% of NSF/OD fees per month.
For more information see: Approving Overdrafts
DeleteNSF/OD % Refunded
This section of the report displays the percentage of waived NSF/OD fees assessed. The goal for this category is to refund less than 1% of fees assessed.
For more information on NSF/OD Fees see: Refunding OD/NSF Fees
DeleteReg E Opt-In
This section displays the percentage of new accounts opened that opt-in for Reg E with a goal of more than 80%.
For more information: Reg E: Opt-In/Opt-Out Procedures
DeleteDebit Card Fees
This section displays the total percentage of debit card fees charged with a goal of charging for greater than 85% of new and reordered cards.
For more information see: Debit Card Order Fees
DeleteTip: This report can be used for coaching and performance development.