Capital City Bank (CCB) cashes Traveler Checks and Gift Cheques for clients ONLY. There are various types of checks; however, the most common types are listed below. Refer to your Lead Teller (LT) if you are presented with a Traveler Check or Gift Cheque you are not familiar with.
- American Express Traveler Cheques
- American Express Gift Cheques
- Visa Travelers Checks
- MasterCard Travelers Check
Traveler's checks are usually in denominations of $20, $50 and $100. However, they may also be in a $500 or $1000 denomination. American Express Gift Cheques are issued in denominations of $25, $50, and $100. Gift Cheques do not come in a denomination larger than $100. All checks must be U.S. Dollars.
Check acceptance procedures for cash or deposit:
- ID verification is required.
- Examine the check, pay special attention to key security features, including:
- Watermark, background pattern, holographic patterns.
- Engraved printing.
- Engraved printing gives a traveler's check a raised texture to the touch. A counterfeit check will usually have a uniformly flat surface.
- The check should already have a signature in the space provided for the traveler check purchaser or the bearer of a gift check.
- Upon encashment or deposit the individual is required to countersign the check(s). Be sure to watch the individual sign the check(s) in the space provided for the countersignature.
- If the check(s) presented is already countersigned, ask the individual to sign the check(s) again, on the reverse side.
- Check the signature. Compare the countersignature with the purchaser/holder signature appearing on the check(s).
- If the signatures do not match, ask the individual to countersign the check(s) again, on the reverse side.
- In the case of a Dual Signature Travelers Checks, the countersignature must match one of the two original signatures.
- If you are suspicious of a check or the individual presenting it, call the following toll free numbers for approval, verification and further instructions (if applicable):
- American Express - 1.800.221.7282
- MasterCard & Visa - 1.800.227.6811