Non-Cash drawers in Xperience Teller Processing accommodate
To process your work for teller capture, follow the steps below:
- Login to the computer using your network credentials.
- Open the Xperience program from the desktop.
- When Xperience launches Click Products > Teller > Teller Processing.
- Select your CCB office location and click OK.
- The available non-cash drawer that has been assigned to you displays.
- Verify the Date reflects today's date and click Open Drawer.
- If the drawer is on the wrong date, the following message displays:
- Click Cancel.
- On the Select Drawer screen, highlight your drawer and click Balance.
- Click Balance on the Cash Summary screen.
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Check the Balance Options box to close the current date and advance to the next business day.
- If the drawer is on the wrong date, the following message displays:
- To process your work, click F: GL Transaction or enter F in the Speed Key box.
- Click Scan Documents in the top left and insert documents into the scanner.
- See Teller Item Capture - Scan Documents for more details on document scanning and Item Status Issues.
- See Teller Item Capture - Scan Documents for more details on document scanning and Item Status Issues.
- Click Scanning Complete.
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Review and Accept any item status issues.
- Review documents scanned for accuracy/legibility and ensure the transactions balance (Credits and Debits).
- Click Finished.
- Review the Transaction Processing screen to ensure all fields are populated correctly.
- Note: Once you scan the items, the account number and total deposit amount populate automatically.
- Click Complete.
- Review any Reg CC Hold Alert recommendations.
- Click Finished on the Transaction Summary Screen.
- Once all transactions are processed for the day, Roll Date.
- Click Exit Drawer.
- When a user exit's a drawer, a prompt displays and any unsent transactions are sent before advancing the business day.
- When a user exit's a drawer, a prompt displays and any unsent transactions are sent before advancing the business day.
- Close out Xperience.
- To clear the processing computer, hit Ctrl + Alt + Delete and choose Switch User.
- The computer is now ready for another user to access the system and run transactions.
- The computer is now ready for another user to access the system and run transactions.