Articles

• Drawer Sign In Opening a Drawer Select a drawer and click Open Drawer. You can also double-click...
• Item Capture - Scan Documents All documents must be scanned in Teller Item Capture so they can be processed nig...
• Item Capture - Transaction History Screen Transactions processed through Teller Item Capture are not sent automatically aft...
• Deleting a Transaction Deleting an Unsent Transaction STOP! Before deleting a transaction, review all tr...
• Item Capture - Transaction Processing Screen See below for details on the Teller Processing Screen options.   Options Descript...
• Suspended / Pending Transaction Overview A suspended transaction is a transaction that is set up to accommodate d...
• Teller Item Capture - Offline Overview An Offline mode occurs when the institution loses connection with the Da...
• Teller Item Capture - End Of Day (EOD) Procedures After all tellers have exited their drawers for the day, each office is required ...
• Transaction Processing Demos Below are examples of how to process some transactions in Teller Item Capture.  S...
• Teller Item Capture Machine - Support & Supplies Machine Setup To setup your Teller Item Capture machine, do the following: Unbox ...
• Teller Item Capture - Non-Cash Drawer Procedures Non-Cash drawers in Xperience Teller Processing accommodate  To process your work...
• Teller Item Capture - Q&A / Tips & Tricks   What do I do if “Not Applicable” is reflected in the X937 Sent Status column? N...