Machine Setup
To setup your Teller Item Capture machine, do the following:
Unbox the scanner.
Unbox the printer.
Install the printer paper.
Install the ink cartridges.
Connect the equipment.
Machine Supplies
Below is a list of products that will be ordered with Forms Management Inc. (FMI). Click here to access the Forms Management ordering screen. Items are found in Forms > Teller > Miscellaneous (15).
| Item | FMI Number | Cost |
|---|---|---|
| Check Scanner Ink Cartridge MS0083 | 002222002 |
$22.36 / EA |
Check Scanner Cleaning Card |
002222003 |
$26.00 / PK |
| Canon PG245 Ink Cartridge Part #8279B001 | 002222004 |
$34.65 / EA |
| Replacement Feed Roller & Separ Assembly #750850920 | 002222005 |
$57.60 / EA |
|
Teller Capture Thermal Receipt Paper w/CCB Logo Item located in Forms > Miscellaneous (19) |
002222010 | $2.00 / EA |
Troubleshooting
See below for troubleshooting your Teller Item Capture machine. For additional assistance with your machine, contact the Help Desk at ext. 397400.
Teller Item Capture Error
If you receive the following error, do the following:
- Remove work from the scanner.
- Click Scan Documents.
- Place your work in the scanning machine.
Clearing Jams
Solving Piggybacks
Solving Streaks on Images
Detailed Cleaning
Cleaning Mode