Teller Item Capture

Drawer Sign In

Opening a Drawer Select a drawer and click Open Drawer. You can also double-click the drawer of your choice....
Item Capture - Scan Documents

All documents must be scanned in Teller Item Capture so they can be processed nightly. See Teller Capture Imaging...
Item Capture - Transaction History Screen

Transactions processed through Teller Item Capture are not sent automatically after the transaction is finished. Transactions are stored on...
Deleting a Transaction

Deleting an Unsent Transaction STOP! Before deleting a transaction, review all transaction history to ensure this is the necessary...
Item Capture - Transaction Processing Screen

See below for details on the Teller Processing Screen options. Options Description Customer Information Panel This field allows...
Suspended / Pending Transaction

Overview A suspended transaction is a transaction that is set up to accommodate deposits with large quantities of checks....
Teller Item Capture - Offline

Overview An Offline mode occurs when the institution loses connection with the Data Center. The Upload Status column indicates...
Teller Item Capture - End Of Day (EOD) Procedures

After all tellers have exited their drawers for the day, each office is required to review the Teller Capture...
Transaction Processing Demos

Below are examples of how to process some transactions in Teller Item Capture. Speed Key A- Deposit Deposit with...
Teller Item Capture Machine - Support & Supplies

Machine Setup To setup your Teller Item Capture machine, do the following: Unbox the scanner. Your browser does not...
Teller Item Capture - Non-Cash Drawer Procedures

Non-Cash drawers in Xperience Teller Processing accommodate To process your work for teller capture, follow the steps below: Login...
Teller Item Capture - Q&A / Tips & Tricks

What do I do if “Not Applicable” is reflected in the X937 Sent Status column? Not Applicable is...