In addition to deposits in a Night Depository Drop+Go bag, clients may include a check or additional cash with a request for a change order in the deposit bag.
To process a change order, do the following:
- Process using Speed Key N.
- Change orders including coin (loose and/or boxed) must be secured in a tamper resistant plastic deposit bag.
- Complete the front of the bag (name of client, amount, and date processed) and seal it.
- Each teller that processes a bag with a change order request must initial the Business Account Night Depository Drop+Go Log in the Processed By column and place an X in the Change Order column.
- Change orders must be kept with the assigned associate that processes the transaction.
- If the change order is not been picked up prior to the associate leaving, the change order must be stored in a dual control environment.
- If an office is opened for Saturday banking and the Vault is not opened, change orders prepared on Friday and not picked up by the client may be locked in the Night Depository Drop+Go.
- The original Business Account Night Depository Drop+Go Log where the transaction is recorded must be signed following the procedures above.