Check Orders and Delivery

Overview

Capital City Bank (CCB) partners with Harland Clarke for the following:

  • Client printed checks 
  • Savings booklets 
  • Line of credit checks 
  • Office checking and savings stock 
  • Counter items  

The cost for client check orders is deducted from the client's checking account by automatic debit.

Consumer Check Order Delivery

Harland ships consumer client orders using Bulk Mail and does not deliver to CCB offices. Clients can choose other delivery methods at an additional cost.

Business Check Order Delivery

Note: Business check orders must meet both of the following conditions: 

  • Shipped to a physical address. The shipping courier does not deliver business orders to post office boxes
  • Shipped to the address printed on the check order or the address in the Client Information File (CIF), account level, or Internal Revenue Services (IRS) address fields

Note: If the printed address on the order is not the delivery address, Harland contacts Call Me Direct (CMD) to determine the shipping address. 

If the client is shipping the checks to a temporary address, add a message to the account. See Adding Messages for more information.

If the shipping address is the client’s permanent business address, change the address on the system. See Address Changes for more information.


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