Q2 Central is our back-end application that assists clients with Online Banking service issues.
To log in to Q2 Central, do the following:
- To launch Q2 Central, double-click the Q2 Central icon.
- The Server field defaults to *Capital City Bank.
- Enter login ID and password.
- Click Login.
- A Token Required will open asking for a code to be entered.
- To get the code, click the VIP Access icon on your desktop.
- Enter the 6-digit Security Code from VIP Access in the Code filed in Q2 Central.
- These codes are 1 time use only. Do not save the code to try to reuse it at another time.
- The Security Code changes every 30 seconds. Once you have copied the code use it immediately in Q2 Central.
- Click Submit
- Under Reporting, click (######) Logins.