Logging into Q2 Central

Q2 Central is our back-end application that assists clients with Online Banking service issues.  

To log in to Q2 Central, do the following:

  1. To launch Q2 Central, double-click the Q2 Central icon.
  2. The Server field defaults to *Capital City Bank.
  3. Enter login ID and password.
  4. Click Login.
  5. A Token Required will open asking for a code to be entered.
  6. To get the code, click the VIP Access icon on your desktop.
    A yellow circle with a check mark in it

Description automatically generated
  7. Enter the 6-digit Security Code from VIP Access in the Code filed in Q2 Central.
    • These codes are 1 time use only. Do not save the code to try to reuse it at another time.
    • The Security Code changes every 30 seconds. Once you have copied the code use it immediately in Q2 Central.
  8. Click Submit
  9. Under Reporting, click (######) Logins. 

 

 

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