Under dual control, complete inventory weekly. 

Note: For CR825 Single Hopper Machines, personal and business debit card inventory is posted together (personal + business). For the Sigma DS4 Multi-hopper Machine, personal and business debit card inventory is posted separate/independent of one another.

To inventory balance card stock in Entrust, do the following:

1. If Entrust is not running, log in to Entrust.
2. In Entrust, click the Operations tab.
3. Click Inventory Balance Card Stock.
   1. From the Card Stock drop-down menu, choose one of the following:
      1. For CR825 Single Hopper Machine - choose Visa Debit Card Stock.
      2. For Sigma DS4 Multi-hopper Machine - choose Visa Personal Debit Card Stock or Visa Business Debit Card Stock. 
         
   2. In the Inside Vault field, count the cards and enter the total number of cards in the vault. 
   3. In the Inside Machine field, count the cards and enter the total number of cards in the machine.
   4. In the Other field, do the following:
      1. For the CR825 Sigma single-hopper machine, enter the number of business cards in the dual control lock box.
      2. For Sigma DS4 multi-hopper machines, enter 0 (zero). 
   5. In the In Machine Reject field, enter the number of cards rejected by the machine.
   6. In the QA field, enter the number of quality-rejected cards listed on the Destruction log.
   7. Click Balance.
   8. Print the Balance form and have both dual control counters sign the form. 
      
4. The results for each field are as follows:
   • Expected - Auto-populates with posted card activity
   • Actual - Auto-populates with card counts entered above
   • Difference- Boxes turn green if balanced, and yellow if actuals differ from expected
     • Recount the cards, under dual control, to ensure accuracy.
     • See Tracking Debit Card Inventory Changes in Entrust and consider the following:
       • Did you receive additional cards? Confirm inventory activity in Entrust
       • Did you add cards to the machine? Confirm inventory activity in Entrust
       • Did you have quality rejects? Were the rejects added to the destruction log?
       • Did you remove in machine rejects? Were the rejects added to the destruction log?
     • If you still show a difference, email _Deposit Svc - Instant Issue Card Stock.
5. Access the Inventory Weekly Balancing Worksheet from J:Instant Issue\Weekly Balancing Sheets\CHOOSE REGION\CHOOSE OFFICE.
6. Complete the top portion of the form and indicate if you are in balance or not.
   
   • If you are IN BALANCE, print the form and attach it to your Entrust Balance Sheets and place in your instant issue folder.
   • If you are NOT IN BALANCE, complete the remaining questions contained in the worksheet, print and place in your Instant Issue folder.