Articles

• Entrust Interface The Entrust interface for instant issue debit cards 4 tabs: Integrated Client - I...
• Printing New Instant Issue Debit Cards You can only print debit cards if your office is an Instant Issue card office . C...
• Instant Issue Debit Card Examples Ensure all printed information on the card is accurate and aligned appropriately....
• Quality Rejecting and Reissuing Debit Cards If the instant issue debit card has quality issues, quality reject the card and r...
• Issuing Replacement Debit Cards Clients must be present in the lobby for the instant issue debit card to be issue...
• Re-pinning Debit Cards Note: You can re-pin both instant issue and central issue debit cards using Entru...
• Instant Issue Inventory Basics Click here to access the Instant Issue Inventory Log. Click on the tabs below for...
• Debit Card Inventory Workflow ...
• Completing Weekly Instant Issue Debit Card Inventory Under dual control, complete inventory weekly.  Note: For CR825 Single Hopper Mac...
• Instant Issue Log Forms To access and print copies of the Inventory log and/or Destruction log for instan...
• Instant Issue - Support and Supplies Supplies Issue Department/Vendor Email Card Stock   Deposit Services _Deposit Svc...
• Printing Weekly Reports in Entrust Run these two reports weekly:  Access Control Duplicate Cards To locate reports, ...
• Tracking Debit Card Inventory Changes in Entrust Post Activity records the physical movement of card stock. Inventory Actions Trac...
• Instant Issue Quarterly Reviews An Internal Control Specialist (ICS) team member will review the following docume...
• PIN Pad Verification To verify the PIN pad connection, follow these steps: Sign into Entrust using net...
• Opening the CR825 Machine Open the CR825 machine using Entrust with authorization from two separate users, ...
• CR825 Instant Issue Machine -Diagrams, Care & Maintenance Follow these rules to maintain the CR825 machine: Avoid overheating the machine. ...
• Sigma DS4 Instant Issue Machine - Diagrams, Care, and Maintenance Follow these rules to maintain the Sigma DS4 instant issue machine: Ensure the pr...
• Instant Issue Card Office Locations Capital City Bank offers Instant Issue debit cards at the following offices: Alab...
• Installing the PIN Pad-Video Rod demonstrates how to install the PIN pad. Your browser does not support HTML5 ...
• Instant Issue Instructional Videos and Procedural Resources To learn more about Instant Issue machines, click the links in order (choose eith...
• Welcome to Instant Issue Rod introduces Instant Issue. Your browser does not support HTML5 video....
• Instant Issue Machine and Card Wizard Introduction Rod introduces the Instant Issue machine and the Card Wizard software. Your brows...
• Instant Issue Wrap Up Rod wraps up the Instant Issue instructional video series. Your browser does not ...
• Tracking Rejected Cards with the Destruction Log- video Use the Destruction log to track rejected Instant Issue cards. Your browser does ...
• Application Services Instant Issue Responsibilities These are tasks that Application Services performs as part of supporting Instant ...
• Getting Started with Instant Issue-Video Rod introduces the Instant Issue machine and the Card Wizard/Entrust software.  Y...
• Loading Contactless Debit Cards in the CR825 Single Hopper Machine - video Loading Consumer Debit cards  Click below to watch an instructional video on how ...