Instant Issue - Support and Supplies

Technical/Non-technical Issues, Troubleshoot, Supplies, Contact Info

Supplies


Issue Department/Vendor Email
Card Stock   Deposit Services _Deposit Svc - Instant Issue Card Stock
Machine Supplies Forms Management Inc. (FMI)  Forms Management Ordering
For the FMI supply list with item numbers and cost, see the Machine Supply List tab.

Note: Instant issue card stock is required to be kept in a dual control environment except what is loaded in the machine.

Technical Assistance


Issue Department Email
Printer issues
(ribbons, print quality, maintenance)
PIN pad replacements
Application Services  Describe the problem and for card issues, attach pictures of the card(s). 
_InstantIssue
Signing into Entrust
Password resets
Firewall errors
PIN pad services resets
Help Desk Ext. 397400
Inventory balancing Deposit Services _Deposit Svc - Instant Issue Card Stock

Machine Supply List

Below is a list of products that will be ordered with Forms Management Inc. (FMI). Click here to access the Forms Management ordering screen.

CR825 Single Hopper Printer Machine
Item FMI Item Number Cost
Color Ribbon 
002828600
$360.40 / EA
Retransfer Film 002828605 $108.20 / EA
Retransfer Cleaning Kit  002828610 $13.80 / PK (5)
Double-Side, Adhesive Cleaning Cards 002828620 $43.50 / EA
Sigma DS4 Multi-hopper Printer Machine
Item FMI Item Number Cost
Black Ribbon Kit KTT Cassette 002828640 $196.70 / EA
Sigma Cleaning Adhesive Rollers 002828630 $14.10 / PK (5)
Both Machines
Item
FMI Item Number Cost
Cleaning Cards  002828625 $4.20 / PK (10)
Cleaning Swabs 002828615 $7.50 / PK (5)
Lapping Cleaning Stick 002828635 $5.60 / PK (5)
Nitrile Gloves  
  • Blue - S
  • Blue - M
  • Blue - L
  • Blue - XL


BWK-380SCT
BWK-380MCT
BWK-380LCT
BWK-380XLCT



$4.31 / PK (20) 
$4.31 / PK (20)
$3.94 / PK (20)
$4.31 / PK (20)


Delete


Was this article helpful?

Can't find what you're looking for?

Our award-winning customer care team is here for you.

Contact Support