Note: Contributions to an existing IRA plan can only be made at maturity for an IRA CD, or into a IRA Savings account, an IRA Money Market account, or an Open-ended CD (18 Month Variable).  

1. Identify the client using one of the following: 
   • Identification: CSC Phone Procedures
   • Clients in person
2. Perform a CIF inquiry.
   1. In Xperience > Customer & Account Inquiry.
   2. Search by Client Name, TIN, CIF, etc.
3. Review the following information to ensure it is up-to-date:  
   • Inquiry Identification Code -- required
   • Mailing address
   • IRS address
   • Phone number(s)
   • Email address
   • Primary and secondary identification information (for example: number, issue date, expiration date)
4. In Xperience > SilverLake > StreamLine Platform menu > Recall Existing Accounts From Core.
   • On the Inquiry/Website Selection page, click OK.
   • Application field = T-Time Deposit
   • Enter Account Number and Branch Number.
   • Platform Type = *MD Miscellaneous CD Documents
   • Click OK. 
5. Complete an IRA Contribution Instructions form with all applicable information. (Note: A separate form must be used for contributions made at the same time for two different tax years. Prior year contributions cannot be made after the tax filing deadline which is typically April 15th).
6. Select the appropriate type and sub-type of IRA from the list below:

   • Traditional IRA

     • Regular/spousal – regular or spousal contributions for current or previous tax year
     • Rollover/direct rollover from an eligible retirement plan – contributions from a Traditional IRA, qualified plan, or Roth re-characterization
     • Simplified Employee Pension Plan (SEP)
     • Qualified reservist/designated disaster distribution repayment – enter the reason code, if applicable
     • Disaster/combat zone postponed contribution – enter the reason code
     • Re-characterization
     • Rollover transfer – contribution from a Traditional IRA, sent by the previous custodian

   • Roth IRA

     • Regular/spousal – regular or spousal contributions for current or previous tax year
     • Rollover/direct rollover from an eligible retirement plan – contributions from a Roth IRA or Traditional IRA re-characterization
     • Rollover
     • Rollover/direct rollover from a designated Roth account
     • Transfer – contribution from a Roth IRA, sent by the previous custodian
     • Qualified reservist/designated disaster distribution repayment – enter the reason code, if applicable
     • Disaster/combat zone postponed contribution – enter the reason code
     • Re-characterization conversion – contribution from a Traditional IRA conversion
7. If the client is contributing to an existing IRA Savings account, an IRA Money Market account, or an Open-ended CD (18-month variable), do not complete a new signature card.
8. Have the client verify all information on the IRA Contribution Instructions form and correct if necessary before signing. 
9. Submit the documents using eSign. 
10. Place the documents not submitted via eSign with the daily work for imaging following the Document Imaging procedures.
11. The client retains the second copy of the IRA Contribution Instructions form.
12. Process the transaction as listed below:
    • Check or cash
      1. Complete a CD Deposit – Regular and IRA ticket for the amount of the contribution with the following information:
         • Date
         • Client name
         • Check box for specific transaction type
         • Tran. Code for specific transaction type
         • The IRA account number in boxes above the MICR line
         • Amount of the additional funds being added to the IRA
      2. Take the CD Deposit – Regular and IRA ticket to the teller line with the cash or check for the additional funds.
      3. The teller completes the transaction and validates a receipt to provide to the client following applicable transaction processing procedures.
      4. If you are unable to process at a teller line, place with the work for processing in Office Capture.
    • Transfer from Checking or Savings Account
      1. Complete a CD Deposit – Regular and IRA ticket for the amount of the certificate with the following information:
         • Date
         • Client name
         • Check box for specific transaction type
         • Tran. Code for specific transaction type
         • IRA account number in boxes above the MICR line
         • Amount of IRA deposit
      2. Complete a Checking/MMA withdrawal or Savings withdrawal ticket for the amount of the additional funds added to the IRA.
      3. Have the client sign the withdrawal ticket.
      4. If the client is not present, do the following:
         1. Complete a Checking/MMA debit memo ticket for the amount of the deposit.
         2. Two associates must sign the debit memo (first initial/full last name and extension).
      5. Take the CD deposit – Regular and IRA ticket with the withdrawal ticket or debit memo to the teller line for processing.
      6. The teller completes the transaction and validates a receipt to provide to the client following applicable transaction processing procedures.
      7. If you are unable to process at a teller line, place with the work for processing in Office Capture.

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