To complete the Stop Payment Request form, do the following:
- Ask the client to verify the information on the Stop Payment form.
- Obtain the client’s signature and the client’s initials to authorize the expiration date.
- Provide a copy of the form to the client.
- Inform the client that the stop payment fee will be debited from his/her account.
- Upload the stop payment in Streamline.
- Place the applicable documents not submitted using eSign with the daily work for imaging.
Note:
- The signed stop payment request must be received within 14 calendar days of the original request.
- The client can send the signed written stop payment request by mail, fax, or in person.
- Deposit Services is responsible for reviewing the account after 14 days to ensure the stop payment was signed or the written request was obtained.
- If the client does not provide the signed stop payment form or written authorization for the stop payment, the stop payment will be deleted .
- Do not refund the stop payment fee.