If the client decides to remove/drop/cancel a Centrix dispute, do the following:

1. Click the Centrix Dispute icon located on your desktop. 
2. Enter a client account number, client name, or Tax ID.
3. Locate the Dispute ID number.
4. Send an email to _Transactional Risk & Fraud Prevention.
   • Subject line: Centrix Dispute (Dispute ID number)
5. Explain the circumstances surrounding the dispute and why the client wants to drop it.