Handling Bonds Sent for Collection

Send for collection both bonds redeemed at their maturity date and bonds called for payment prior to maturity. If a bond is a bearer item, take care in processing. Do the following:

  1. Have the client sign a W-9 form.
  2. Complete a Collection Receipt Form.
  3. Attach the W-9, the bond, and the collection receipt.
  4. Give client a copy of the Collection Receipt and the photocopy of the bond sent for collection.
  5. Place the bond, W-9 form, and the collection receipt in the blue Masterlock bag.
  6. Mail the bag via UPS to Deposit Services at the Services Company for processing.
  7. The appropriate paying agent remits the proceeds to the collection department for credit to the client's account
  8. Refer to the Other Services & Fees Brochure for current fees.
  9. Inform the client about the following:
    • A fee is charged by Capital City Bank
    • A fee is charged by the paying bank and will be deducted by the paying bank from the amount the client receives


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