Teller or Working Cash Drawer Transfer
To assign Teller Drawer or Working Cash Drawer to another associate, do the following:
- Before any transactions are processed, the receiving associate must conduct a piece count of all currency/coin in the drawer.
- Note: A dual control piece count of all currency/coin must be conducted on unassigned drawers when adding or removing currency.
- Trial balance in Xperience by doing the following:
- Press F8 or click Count.
- Highlight each compartment and click Count Cash.
- Hand count cash and then click Enter.
- When balance = 0.00, press F8 or click Balance.
- Click Close Session or press the spacebar to checkmark advance the date (if applicable).
- Press Enter or Submit.
- The Journal Tape prints. Sign the bottom of the Journal Tape and place in the designated location.
- Note: Be sure to leave extra space on the Journal Tape at the top and bottom of the printed sheet to allow for details and/or notes, if required.
- To exit, click X.
Mid Shift or End of Day Transfer
To transfer a drawer from one assigned associate with transactions processed for the day to a new assigned associate, do the following:
Current Assigned Associate
- Perform a piece count of all currency/coin.
- Identify any out of balance outages and write off to the over/short General Ledger (GL).
- Print a trial balance tape.
- Discard the status print portion of the tape.
- At the bottom of the trial balance tape, sign the tape (first initial and last name).
- Give the signed trial balance tape to the new assigned associate.
- The new associate attaches this to their end of day balance tape.
- Place all tapes in the designated location determined by the Teller Experience Supervisor (TXS) and Internal Control Specialist (ICS) at the end of the day.
New Assigned Associate
- Before any new transactions are processed, perform a piece count all currency/coin
- Identify any out of balance outages and write off to the over/short General Ledger (GL).
- Print a trial balance tape.
- Discard the status print portion of the tape.
- At the bottom of the trial balance tape, sign the tape (first initial and last name).
- Retain your signed trial balance tape and place with the end of day Balance tape, and previous assigned associates signed trial balance tape.
- Place all tapes in the designated location determined by the TXS and ICS at the end of the day.
New Business Day
Follow the steps below to transfer a drawer from one assigned associate to a new assigned associate:
New Assigned Associate
- Perform a piece count of all currency/coin.
- Identify any out of balance outages and write off to the over/short General Ledger (GL).
- Print a trial balance tape.
- Discard the status print portion of the tape.
- At the bottom of the trial balance tape, sign the tape (first initial and last name).
- Place all tapes in the designated location determined by the TXS and ICS at the end of the day.
*NOTE: If transfer is occurring on a Saturday, do not roll the date at the end of the shift.
DeleteTeller Cash Recycler (TCR) Transfer
TCR Drawer
This drawer is not assigned to a specific associate and must be entered under dual control. Associates may never have single access to the cash cassettes in the TCR vault.