The daily handling, security, and maintenance of currency and coin is one of the most important responsibilities of a teller's job. Tellers are required to count, verify, and protect the cash assets of the bank. These responsibilities require that the teller be alert, accurate, and systematic with every cash transaction. The consistent following of Capital City Bank (CCB) policies and procedures is critical in reducing errors and efficiently serving our client needs.
Responsibility
Any associate assigned to a drawer assumes the sole responsibility and accountability for any and all cash assigned to them. The associate is responsible for maintaining proper controls and handling of cash in their possession. This includes balancing the assigned drawer when required or, if applicable, securing it in the vault on the days it is not being utilized. The associate is also responsible for their drawer stamp and assigned drawer keys.
Verification
It is the associates' responsibility to count and verify all currency and coin transacted within their teller drawer. This includes currency and coin received from and paid to:
- Clients
- Drawer to Drawer Cash Buy/Sell