In short , Centralized Document Imaging (CDI) provides document imaging services, making sure all documents are accurate and uploaded in a timely manner. More specifically, this department is responsible for scanning, indexing, and filing and releasing documents to Synergy.

Documents managed by Centralized Document Imaging form a diverse group and originate from several sources. They process almost everything from loan documents to safe deposit box closing forms to audit sheets. This procedure ensures that clients are served more quickly and readily.

Occasionally, associates may mistakenly believe that Centralized Document Imaging only images for their specific department and can therefore upload and delete documents immediately upon request. Because this department works with virtually every department in the Bank and receives thousands of documents a day, requests often cannot be fulfilled immediately.