Overview

The teller is responsible for preparing transactions for processing in Teller Capture. Teller Capture requires special preparation of teller work for the most efficient and cost effective use of processing time and equipment.

Each teller station contains a scanner, receipt printer, and a receptacle with 2 separate compartments for processed transactions. 
 

To prepare transactions, do the following:

• Remove all staples, paper clips and rubber bands from transactions.
• Face all items printed side up and in the same direction. 
• A deposit slip listing the total of the deposit can be used or a virtual deposit slip can be created. 
  • Note: DO NOT submit more than 1 deposit slip for each deposit. 
    • If the transaction has multiple slips, submit ONLY the deposit slip listing the total of the deposit and lay the additional slips to the side.
    • Once the items run through the Teller Capture Scanner, add the additional slips back to the original transaction.
  • Note: If a client presents a deposit slip that they have already prepared, DO NOT use a virtual ticket, scan the document that is presented by the client.
• Place credits on top of debits.

Note: Teller Capture creates virtual tickets when a scanned ticket is not provided for the following:

• Cash In/Out
• General Ledger Tickets
• Deposit Tickets
• Loan Payments
• Safe Deposit Box Payments

Delete

Order of Work 

Click on the accordions below for the order of work for imaging.