Articles

• Transaction Processing System Transaction Operating System The transaction operating system is an Automated Tel...
• Cash Limits Teller cash limits are based on the Capital City Bank (CCB) system security level...
• ID Verification for Transactions Overview Requesting, examining, and recording client and non-client identificatio...
• Thumbprint Signature Program Overview Check fraud costs the bank and clients millions of dollars each year. In...
• Accounts Status Deposit accounts are considered active when the client has been actively using th...
• Endorsements Overview Endorse means to sign the back of a check in order to negotiate the chec...
• Teller Transaction Guidelines Client Transactions Clients may provide a prefilled deposit ticket. If the client...
• Check Transaction Types & Guidelines Click on the accordions below for details about check transaction types and guide...
• Teller Capture Imaging For additional details, see content in the Teller Item Capture  category.   Overv...
• Mobile Banking - Check Deposits Mobile banking is available to clients with a checking or savings account opened ...
• Remote Assist - Override Request Remote assist is a feature that allows an override request to be sent to an assoc...
• Deposit Transactions Also see Transaction Processing Demos .   Overview Deposits may be made by the ac...
• Withdrawal Transactions Click on the tabs below to learn about savings and checking withdrawal transactio...
• Check Cashing Transactions Also see Transaction Processing Demos . Overview Checks drawn on Capital City Ban...
• Home Equity Line of Credit (HELOC) Transactions A HELOC account is a loan that is a line of credit secured by the borrower's home...
• Payment Transactions Loan Payments Capital City Bank (CCB) makes loans to individuals and businesses. ...
• Change Order and Currency Exchange Change Order - Speed Key N Speed Key N The change order transaction is required t...
• Cash Advance Capital City Bank (CCB) offers cash advance service to CCB clients ONLY (DDA, Sav...
• Transfers Capital City Bank (CCB) clients may request for funds to be transferred from one ...
• CCB Account Services Bounce protection, sweeps, positive pay, and CCB issued checks are all CCB accoun...
• Official Bank Checks Teller procedures for issuing money orders and cashiers checks. Overview Capital ...
• Capturing Benefactor / Transactor Information Overview In order to meet Capital City Bank (CCB) BSA/Compliance reporting requir...
• Transaction Codes for Counter Tickets Use the charts contained in each tab to complete counter ticket items with the ap...
• Letter of Indemnification Procedures Overview A Letter of Indemnification is to be used when an account holder with Ca...