Withdrawals (Checking, Savings & Money Market)- Speed Key B

Checking/Savings/Money Market Account (MMA) Withdrawal tickets are used by clients to make cash withdrawals from a Capital City Bank (CCB) account. A Checking/Savings/MMA withdrawal requested by a client is considered a non-negotiable instrument and is not treated like a check. 

Checking/Savings/MMA withdrawals are only made by the owner of the account, in person, and may not be made payable to another party.

To negotiate a Checking/S avings/MMA withdrawal ticket, the following is required: 

• Complete Identification (ID) verification:
  • Record client's identity in the instrument field.
  • Verify the account number and the name on the account match.
• Completed Withdrawal ticket including the following:
  • Date
  • Amount
  • Client name
  • Client's signature
• Sufficient funds in the account to cover withdrawal.
  • Withdrawals when an available balance is not sufficient require a teller or supervisor override approval. Caution is required.
• No hold against the account which reduces the available balance.
• All Override Exception Messages must be reviewed and additional account review performed as required.
  • Refer to Cash Limits.

Other circumstances may apply to each Checking/savings/MMA withdrawal ticket completed.

*If any information is causing an IQA failure, rescan the document or manually enter the missing information.

Savings Club Withdrawal 

Club accounts (Holiday Savings Club and Absolutely Free Savings Club) are designed for clients to save for various purposes. The client signs a club agreement and makes periodic deposits into the account. The balance in the account is distributed to the client in the distribution month chose by the client when the account is opened (February, May, August, and November).

• Withdrawals are not allowed on savings club accounts prior to the distribution date.
• If the client requests a withdrawal prior to the distribution month, the account is closed (this is a CCB requirement). Refer the client to a Personal Banker for the documents required to process the closing.
• Club accounts may only be closed by the owner of the account, in person, and the funds may not be made playable to another party.

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