A signed and notarized CCB business affidavit MUST be completed for ALL revisions to business accounts (excluding sole-proprietor/ D/B/A accounts). Click here to access the Business Affidavit Reference Guide. In addition, the Verafin client due diligence questionnaire must be reviewed for changes or updates with ALL account revisions.

To revise a business account, do the following:

1. Verify the identity of the business entity and the signers present by using one of the following:
   • Identification: CSC Phone Procedures
   • Clients in person
2. In Xperience > StreamLine > SilverLake Platform Menu > Recall Existing Accounts from Core.
3. Print previously imaged legal documents and review them with the client. If no imaged legal documents are on file, obtain the Business Formation Legal Documents from the client first. 
4. Review the business documents.
5. Inquire on the existing account and relationship Client Information File(CIF). Review for current information and update accordingly:
   • Inquiry Identification Code - Required
   • Mailing address
   • Internal Revenue Services (IRS) address
   • Phone number(s)
   • Email address
   • Identification (Business Entity Type Code)
6. For owner, officer, and authorized signers, inquire for existing CIF(s), review for current information, and update accordingly. Note: Use existing CIF(s) even if the client is not present instead of creating a Non-reporting Individual CIF. See CIF requirements for business entities.  
7. Complete ALL required fields in Xperience. 
8. Verafin launches in a new screen. Complete the client due diligence questionnaire.
   •  Note: A signed and notarized CCB business affidavit MUST be completed for ALL revisions to business accounts. 
9. Click here to access the Business Affidavit Reference Guide.
10.  Notarize the affidavit based on the state requirements.  
    1. If no notaries are present, the affidavit can be witnessed by two associates and indicated on the form. Tip: If you do this, email _SupportU to notify them.

11. Perform additional verification for higher-risk business entities.

    For Money Service Businesses, Privately Owned Automated Teller Machine (PATMO), check cashers, nongovernmental organizations/ charities, or professional service provider business entities, see specific business entity requirements.
12. If needed, complete the Signature Card and appropriate resolution screens. If the account has more than six signers, enter multiple names on the resolution screen to print on the applicable resolution. Do the following:
    1. Have the client verify all information on the Signature Card.
    2. Review the Business Purpose section of the card to verify account ownership.
    3. Have all authorized signers sign the card in the signature area.
13. Is A FACSIMILE Signature Allowed? Enter N for No or Y for Yes. 
    • If you enter Y, then a Resolution for Machine Signed Signatures generates for the client to authorize this type of signature. Obtain a sample of the facsimile signature being used on this document.
      • Enter the following on the Res For Machine Signed Sig screen:
        • Regular or Special Meeting
        • Secretary Name of the entity

        • Date Regular or Special Meeting Held - MMDDYY

14. For the resolution, do the following (if required):
    1. Have the client verify all information on the resolution.
    2. If a secretary for the business is designated in the provided legal documents, have him or her sign the resolution in the fields indicated. 
    3. Have the designated signers complete the Powers Granted section to indicate that those designated by legal documents or the supporting affidavit have the authority to perform the following acts:
       • Endorse checks and orders for the payment of money, make withdrawals, or transfer funds on deposit with CCB
       • Use the facsimile signature 
    4. In the Facsimile signature field, make sure that it contains the facsimile signature stamp or image used by the client.
15. If the signature card has changed, give a copy of the signature card to the client.
16. Ensure all documents are signed.
17. Verify all documents. 
18. For all documents signed using a eSign upload account, submit them using eSign. Any documents not submitted through eSign, place with the daily work for imaging following the Document Imaging procedures.