Note: Stop payments on unauthorized paper drafts expire after 6 months. The client must authorize the expiration by initialing the expiration statement on the Stop Payment form.

To stop payment on an unauthorized paper draft, do the following:

1. Click SilverLake > SilverLake. 
   • The SilverLake menu displays.
2. Click the Streamline Platform folder > Recall existing accounts from core.
3. On the Inquiry/Website Selection screen click OK. 
   • The StreamLine Account Recall Selection screen displays.
4. From the Application drop-down menu, choose the application type. 
5. In the Account Number field, enter the account number. 
6. In the Platform Type field, select or enter the platform type  *MO. 
7. Click OK until the Optional Record Items pane appears. 
8. Select Stop Pay/Holds. 
9. Click OK 3 times.
10. Enter values for the following fields:
    • Verify Check Has Not Been Paid
    • Date Placed
    • Request Received
    • Time Accepted
    • AM or PM
    • Remarks (Reason)
    • Payee or ACH Originator
    • Stop Type - Single or Future
11. Click Next Records. 
12. Enter values for the following fields:
    • Expiration Date - 6 months from the stop payment date (unless stolen or a lost blank check)
    • Date of Check or ACH Debit
    • Amount of Check or ACH Debit
    • Check Number - Low
    • Check Number - High
13.  Click OK 2 times. 
14. The Optional Recordspane displays. 
    • Note: the optional record item Stop Pay/Holds now has an asterisk next to it, indicating that one or more items has a stop payment action current. 
15. If you want to create the stop payment record, then click Yes > OK.
16. Ensure the stop payment shows on the client’s account under Stops/Holds.
    • If the stop payment is not showing on the account, it did not upload.
    • Recall the account in account maintenance and upload the stop payment.
17. Complete the Unauthorized Paper Draft Affidavit form.
18. Obtain the client's s signature on the completed affidavit.