Charged-off accounts with positive balances are worked by Deposit Services. If an account is in the process of returning the balance to the client, the account has a memo post stating that a money order or cashier’s check is in the process of being issued and mailed to the client.

If a client request these funds on the day of the memo post, do the following: 

1. Email _Deposit Svc – Input with the following information:
   • Account number
   • Client name
   • Memo post amount
2. A Deposit Services associate reviews the account, removes the memo post, and then replies once the memo post has been removed.
3. See Transferring Funds from Charged-off Accounts with Positive Balances.