Direct deposit allows payroll, social security, and retirement funds to deposit directly into a client's checking or savings account. Clients authorize direct deposit by providing the paying entity with their identifying information, bank name, routing number, and account number. Future payments are routed through the Automated Clearing House (ACH) electronic funds transfer system directly to the client's account.
Click the link to access the Direct Deposit Request form to complete manually, Direct Deposit Form.pdf
Creating Direct Deposit Forms -Xperience
The bank furnishes direct deposit forms for clients to initiate direct deposit from Social Security, the United States military branches, and the state of Florida.
To create a direct deposit form for a client, do the following:
- Identify the client by doing one of the following:
- Identifying clients in person
- Identifying clients over the phone
- In Xperience > Silverlake > Streamline Platform Menu > Recall Existing Accounts From Core
- On the Inquiry/Website Selection screen, click OK.
- From the Application drop-down menu, choose D - DDA or S Savings.
- Click Select.
- Enter the Account Number.
- Click OK.
- On the StreamLine Account Maintenance screen, click OK.
- On Line 1 Is This A New Account, enter N.
- On Line 801 Auth. For Automatic Direct Deposit, enter Y.
- Click OK.
- On Line 10 Ownership of Account, click the ellipsis
to choose the appropriate ownership.
- On Line 260, 265, and 270, enter Y or N accordingly.
- Click OK.
- On Line 130 Do you have additional Signers? enter Y or N accordingly.
- Click OK.
- On Line 10 Reason for Revision, enter Direct Deposit Form.
- Click OK.
- Enter the following:
- Company name for authorization
- Voided checks or deposit slip attached - enter Y or N
- What type of authorization is this - click the ellipsis
to select the authorization type
- Name(s) - ensure the name is the same as the name on the funds being direct deposited
- Click OK.
- On the StreamLine Account Maintenance - Optional Records screen, click OK.
- For the Authorization For Automatic Di line item, do the following:
- In the Quantity field, enter 1
- In the Submit to eSign field, use the drop-down arrow to choose N - Print only.
- In the Printer field, enter Y
- Click OK.
- Select the appropriate printer.
- Provide the client with the printed direct deposit form or use the Agency Contact Information tab to mail the direct deposit form to the appropriate agency.
Agency Contact Information
Use the table below to contact one or more of the appropriate agencies when initiating direct deposits.
Agency | Address | Phone | Special Instructions |
State of Florida Department of Financial Services |
200 E. Gaines Street Tallahassee, FL 32399-0359 |
877.693.5236 |
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Social Security |
www.socialsecurity.gov | 800.772.1213 |
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ALL Retired Military Personnel Defense Financing and Accounting - Cleveland Center (Ex.) |
Retired Pay (RO) P.O. Box 99191 Cleveland, Ohio 44199-1126 |
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Air Force DFAS-DE/FJF B Defense Financing & Accounting Service |
Denver Colorado Center 6760 E. Irvington Place 80279 Denver, Colorado 80279 |
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Indicate active or reserve on the envelope |
Navy Defense Financing & Accounting Service |
Cleveland Center 1240 E. 9th Street Cleveland, Ohio 44199 |
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Indicate active or reserve on the envelope |
Marine Corps Defense Finance & Accounting Service |
Kansas City Center 1500 E. 9th Kansas City, Missouri 64197-0001 |
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Army Defense Financing and Accounting Service |
Attention: EFT Team 8899 E. 56th Street Indianapolis, IN 46249 |
800.321.1080 |
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Veterans Administration VA Regional Office |
P.O. Box 1437 St. Petersburg, FL 33731 |
877.838.2778 |
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Railroad Retirement |
844 N. Rush Street Chicago, IL 60611 |
800.808.0772 |
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CSA Office of Personnel Management |
1900 E Street, NW Washington, DC 20415 |
888.767.6738 |
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