Offices without an associate with card maintenance capability can request card maintenance by doing the following:

1. Send an e-mail to _Deposit Svc – Input including:
   • Subject line:
     HOT CARD if changing status from ACTIVE to HOT
   • Body of the e-mail:
     Client name
     Card number
2.  _Deposit Svc – Input responds when the card has been placed in a HOT status.