If a client asks about how finding an ATM works, say something like the following:

"For your convenience, we use built-in location services in your browser or mobile device to determine your location and help you find the closest office or ATM. Your browser or mobile device may ask for permission to access location information. If your location is available, offices and ATMs are sorted by their distance from you. If your location is not available or you do not grant permission to access location services, a default list of offices and ATMs appears. Offices and ATMs also are searchable in the search field provided."

To guide clients step-by-step on how to find an office ATM, use the following procedure: 

1. Launch the Online Banking app or navigate to the Online Banking website. 
2. Log in. 
3. From the menu, select Locations.
4. Click or tap Offices or ATMs based on which you would like to view.
5. On the Offices or ATMs page, you may view the locations list and zoom to see the map in more detail.
6. Click or tap the Search field to enter a city, state or ZIP Code.
7. Click or tap on a specific Office or ATM for information about office hours and location, or select
8. Get Directions to map your route.